Privacy Policy
Information We Collect
We collect information you provide when placing an order, creating an account, subscribing to our private list, or contacting us — including your name, email address, phone number, shipping address, and payment information.
How We Use Your Information
Your information is used to process orders, provide customer service, send order updates, deliver marketing communications you have opted into, and improve our services. We do not sell your personal information to third parties.
Text Message Marketing
If you provide your phone number and opt in to receive text messages, Watch Reserves LLC may send you promotional and transactional text messages, including new arrivals, exclusive offers, and order updates. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at connect@watchreserves.com.
Abandoned Cart Text Messages
Watch Reserves LLC's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages by text message.
Payment Security
Payment information is processed through Shopify's secure infrastructure. We do not store credit card numbers on our servers.
Cookies
We use cookies to enhance your browsing experience, keep track of shopping cart contents, and analyze site traffic. You may disable cookies through your browser settings, though this may affect site functionality including cart and checkout features.
Third-Party Services
We use trusted third-party services including Shopify (payments and e-commerce), Klaviyo (email and SMS marketing), and analytics tools. These services have their own privacy policies governing their use of your information. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Retention
We retain your personal information for as long as necessary to fulfill orders and comply with legal obligations. You may request deletion of your data by contacting us.
Your Rights
You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, contact us at connect@watchreserves.com. You may also unsubscribe from email communications at any time via the unsubscribe link in any email, or opt out of text messages by replying STOP.
Contact
For privacy-related questions, contact us at connect@watchreserves.com.